Request for RMA

To request an RMA, please call (800) Miltope (645-8673) or (334) 284-8665 and ask to speak with a Customer Service Representative or email custserv@miltope.com with the information requested below.

To request information with regards to an existing RMA, please call (800) Miltope (645-8673) or (334) 284-8665 and ask to speak with a Customer Service Representitive or email custserv@miltope.com with the RMA number and information about your request.

*required field

*Email

*Contact Name

*Company Name

*Telephone Number

Fax Number

*Address

*City

*State

*Zip Code

*Country (choose from drop down)

*Serial # of unit

*Part # of unit

*DOM Date (Date of Manufacture)

*Failure Description

Additional Comments

QUICK START WARRANTY STATEMENT

Warranty on computer systems is pursuant to the unit being used and operated in accordance with the Operator’s Manual. Warranty repairs are based on the unit being returned in like-new condition less normal wear and tear. Any computer received with less than a normal wear and tear condition (such as missing/broken off door) may be deemed a non-warranty repair. All non-warranty repairs shall be handled in accordance with VT Miltope’s standard “Test, Tear-down and Evaluation” procedures.