Prior to requesting an RMA, customers are required to review Miltope’s RMA Policy and Requirements (POL PS-001). Please click here to review the policy. This policy outlines eligibility, procedures, and required documentation for return processing. To request a new RMA or inquire about an existing one, customers may call (800) MILTOPE (645-8673), (334) 613-6328, or (334) 613-6415 and ask to speak with a Customer Service Representative. Alternatively, they may email custserv@miltope.com. For new RMA requests, the email should include all required information outlined in POL PS-001. For existing RMAs, please include the RMA number and details of the inquiry.